Privacy Policy
Last updated: January 23, 2026
Coastal Colors Garments operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated and secure shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit, use, or make a purchase through our Services or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern the collection, processing, and disclosure of your personal information.
By accessing or using any part of our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
Personal Information We Collect or Process
“Personal information” refers to information that identifies, relates to, describes, or can reasonably be linked to you. It does not include anonymized or de-identified data.
Depending on how you interact with our Services, we may collect the following categories of personal information:
- Contact Information: Name, billing address, shipping address, phone number, and email address
- Payment Information: Payment method details, transaction records, payment confirmations, and other payment-related information (note: payment data is processed securely by third-party payment providers)
- Account Information: Username, password, preferences, and settings
- Order & Transaction Information: Products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled
- Customer Communications: Information you provide when contacting us for support or inquiries
- Device & Technical Information: IP address, browser type, device identifiers, and network information
- Usage Information: How you interact with our website, including pages visited and browsing behavior
Sources of Personal Information
We collect personal information from the following sources:
- Directly from you when you place an order, create an account, contact us, or otherwise provide information
- Automatically through cookies and similar technologies when you browse our website
- From service providers who help us operate our business (e.g., payment processors, shipping partners)
- From third-party partners as permitted by law
How We Use Your Personal Information
We use your personal information to:
Provide and Improve Our Services
- Process orders and payments
- Arrange shipping, returns, and exchanges
- Manage your account and preferences
- Personalize your shopping experience
Marketing & Promotions
- Send promotional emails or messages (you may opt out anytime)
- Display relevant advertisements and product recommendations
Security & Fraud Prevention
- Protect against unauthorized access and fraudulent activity
- Maintain a safe and secure shopping environment
Communication
- Respond to customer service requests
- Send order confirmations, updates, and service-related messages
Legal Compliance
- Comply with applicable laws and regulations
- Enforce our policies and protect our legal rights
How We Share Personal Information
We may share your personal information only when necessary, including:
- With Shopify and trusted service providers (payment processing, shipping, IT services, analytics)
- With marketing and advertising partners (in accordance with their privacy policies)
- When required by law or legal process
- In connection with a business transfer such as a merger or sale
We do not sell your personal information.
Relationship with Shopify
Our store is hosted on Shopify. Shopify collects and processes personal information as necessary to provide and improve its services. Your data may be transferred to and processed in countries outside your own. For more details, please review the Shopify Consumer Privacy Policy.
Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.
Children’s Privacy
Our Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.
Data Security & Retention
We take reasonable measures to protect your personal information; however, no method of transmission or storage is 100% secure. We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your Rights & Choices
Depending on your location, you may have the right to:
- Access your personal information
- Request correction or deletion of your data
- Receive a copy of your personal information
- Opt out of marketing communications
You can exercise these rights by contacting us using the details below. We will not discriminate against you for exercising your rights.
International Data Transfers
Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on appropriate safeguards to protect your data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or our data practices, or wish to exercise your rights, please contact us:
Coastal Colors Garments
Address: R-160 Sanober Cottages, Sector 11-K, near Ghaus-ul-Azam Bakery, Karachi, 75300
Call: +92 333 8944459
Email: info@coastalcolorsgarments.com